Hospitality Workers - Christmas Casuals

Join our vibrant team and be part of delivering exceptional service in a premium airport lounge environment. We’re currently hiring for the following roles:

Available Positions:

• Lounge Runners (Food & Beverage Attendants)
• Shower Hosts/Cleaners

Key Responsibilities - varies depending on your position:

• Deliver memorable service experiences to all Qantas Lounge guests
• Clear tables and maintain clean, tidy service areas, including buffet stations
• Support barista, bar, and A La Carte service (for experienced team members)
• Serve beverages using tray service with efficiency and care
• Load/unload service trolleys with glassware, cutlery, plates, and crockery
• Collaborate with Front of House, Culinary, and Stores teams
• Carry and balance trays while maintaining speed and accuracy
• Represent the iconic Qantas brand with professionalism and impeccable presentation
• Maintain high standards of food hygiene and presentation
• Perform cleaning duties and tasks across the lounges
• Promote a safe workplace by identifying hazards and following WHS practices

Whilst technical experience is of importance to us, to be considered for the role, you will have the following:

• A friendly, customer-focused attitude with a passion for delivering exceptional experiences.
• Initiative to ensure positive, intuitive, and efficient guest interactions.
• Responsible Service of Alcohol (RSA) Certification.
• Previous customer service or hospitality experience.
• Confidence liaising with internal and external clients.
• High standards of grooming and personal presentation.
• Excellent communication and interpersonal skills.
• Strong attention to detail with the ability to multitask in a fast-paced environment.
• A positive, team-oriented, guest-centric mindset.
• Flexibility to work various rostered shifts, including early mornings, late evenings, and weekends.
• Full working rights in Australia.

Join a supportive, energetic team that values teamwork, service excellence, and creating memorable guest experiences.

Employee Benefits for your hard work! 

• Work with two iconic brands and experience the excitement of the aviation industry.
• Amazing staff travel benefits (T&C apply) if you become PT or FT employees
• Access to the staff duty-free store.
• Complimentary meals and coffee during shifts.
• Hotel discounts at over 3,000 properties worldwide.
• Exclusive partnership discounts with companies such as Europcar, Google, and more.

You will be engaged to work under the Hospitality Industry (General) Award [MA000009]

Note: Successful applicants will be required to undergo a Federal Police check at their own cost via our ID system (Will be reimbursed once approved) in order to gain ASIC certification.

If you would like to be a part of our team, please apply now.