Executive Lounge Agent

AccorHotel

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Pay not listed

  • Full-time
  • Johor Bahru, Johor, Malaysia
  • 1mo ago

Job Description

The Executive Lounge Agent is responsible for delivering refined, personalized, and intuitive 
service experience to Executive Floor and VIP guests. The role supports the smooth daily operation 
of the Executive Club Lounge by combining Front Office, Food & Beverage, and guest relations 
functions, in line with Accor values, as well as ALL Accor loyalty recognition



  • College diploma or equivalent qualification.
  • Minimum 1–2 years of similar Front Office experience. 
  • Strong English communication skills; additional languages an advantage.
  • Working knowledge of MS Office applications and basic Opera PMS proficiency.
  • High level of professionalism and guest‑facing confidence.


  • Be part of Accor, a global hospitality leader, with access to world-class learning, development, and career mobility across brands and regions.

  • Work in a premium hotel setting with a strong focus on innovation, culinary excellence, and elevated guest experiences.

  • Enjoy competitive benefits, recognition programs, and opportunities to grow your leadership capability.

  • Contribute to Corporate Social Responsibility initiatives, including sustainability, community engagement, and responsible hospitality practices.

Submit resume to hb585-hr@accor.com