Senior Business Development Executive

About almentor: We are the leading Video-Learning Platform in Arabic! Established in 2016, we produced over 1000 online courses for individuals, corporations, and government entities across Egypt and the Gulf. Our platform is a hub of knowledge, fostering lifelong learning and growth for individuals around the globe. We are a purpose-driven team. Our most important asset is an intellectual team that can innovate and execute. It’s what moves us forward! 

Our Mission: 🚀 almentor is on a mission to increase accessibility to affordable quality education for Arabic-speaking communities and a Goal to serve 10 million learners in MENA
 
Job Overview: 
You will be responsible for building and maintaining long-term client relationships, acquiring new clients, increasing revenue through upselling and cross-selling, resolving client inquiries, and collaborating with internal teams to develop effective go-to-market strategies. 
 
As the Senior Business Development Executive you will: 

• Build long-term relationships with existing clients to retain and grow them.  
• Acquire new clients end-to-end; from prospecting to closing and meeting individual and team targets.  
• Increase revenue and retention rate for accounts through driving intentional upsell and cross-sell motions to meet the clients’ business objectives.  
• Demonstrate, deliver, and help unlock product ROI for clients to help businesses growth.  
• Identify growth opportunities within the account segment.
• Resolve all client complaints, requests, and inquiries within the predetermined SLAs.  
• Align with internal cross-functional partners (Customer Success, Product, Marketing, etc.) with frontline insights/ customers’ needs to design a robust go-to-market strategy to nurture and grow our Accounts.  
• Perform other job-related tasks as needed.   

The ideal candidate will have: 

• Bachelor's degree in business or a relevant major.  
• Proven experience of 3-6 years in business development or sales, preferably in the E-Learning industry.  
• Excellent verbal and written communication skills, with the ability to present technical ideas for non-technical audiences.  
• Able to prioritize and perform effectively in a highly dynamic work environment.  
• Excellent command of the English Language (both written and spoken).  
• Experience in customer support is a plus.  
• Proficiency in MS Office
• Experience with CRM is preferred, HubSpot is preferred 
• Ed-tech industry background is preferred.  

Why join us? 

• Competitive salary packages 
• Flexible work arrangements 
• Family Medical insurance 
• Access to a wide range of courses on our platform