IT Support Engineer
Pay not listed
- Hybrid
- Full-time
- Warsaw, Masovian Voivodeship, Poland
- Software Engineering
- 1mo ago
Job Description
Tasks:
- Maintenance and development of custom internal applications.
- Retrieving source code and reproducing reported bugs in applications.
- Analyzing issues in C# code and SQL databases.
- Documenting problem resolutions in the ticketing system.
- Escalating more complex tickets to third-line support.
- Using application documentation containing descriptions of the most common issues.
- Applying knowledge of C# and SQL to diagnose and resolve tickets.
Must have:
Strong SQL skills — able to write queries (top priority)
Basic C# knowledge — able to read and understand C# code (or another OOP language like Java)
Experience or willingness to do application support for a proprietary business application (learn business domain and handle tickets)
Good communication and adequate English to understand problems and follow instructions
German language
Nice to have:
Ability to use/read related tools (e.g., Visual Studio, SQL Server Management Studio) — can be learned on the job
Tools: Visual Studio Code, Management Studio
Applications: C#, Rest API, Angular
DB: MS SQL Server, Informix
Source code: SVN, Git
Proficiency in Polish, English, and German at least at the B2+ level.
You choose the form of cooperation yourself – employment contract or B2B contract.
We hereby inform you that Inetum Polska sp. z o.o. has implemented an internal reporting (whistleblowing) procedure. The content of the procedure and the possibility to submit an internal report are available at: