Assistant Manager Stewarding manager - Fairmont Agra

**Key Responsibilities:**

• Oversee and manage all stewarding operations, including dishwashing, laundry, and general housekeeping support services to maintain the highest standards of cleanliness and hygiene
• Supervise, train, and mentor stewarding staff members, ensuring consistent performance, professional conduct, and adherence to company policies and procedures
• Develop and implement standard operating procedures (SOPs) for all stewarding functions to optimize efficiency and maintain quality standards across all departments
• Monitor inventory levels of cleaning supplies, linens, and equipment; coordinate procurement and manage stock to minimize waste while controlling costs
• Conduct regular quality inspections of all stewarding work, including dishware, glassware, linens, and guest room cleanliness to ensure compliance with Fairmont standards
• Maintain strict adherence to health, safety, and sanitation regulations, including HACCP protocols and local food safety requirements
• Manage stewarding department budget, track expenses, and identify cost-saving opportunities without compromising service quality
• Schedule staff shifts, manage attendance records, and ensure adequate coverage to meet operational demands during peak and off-peak periods
• Coordinate with other departments (housekeeping, food and beverage, front office) to ensure seamless service delivery and guest satisfaction
• Maintain and troubleshoot stewarding equipment, arrange timely maintenance and repairs, and ensure proper equipment utilization
• Prepare and submit regular reports on departmental performance, staffing metrics, and operational challenges to senior management
• Foster a positive work environment that promotes teamwork, professional development, and employee engagement within the stewarding department

**Required Qualifications:**

• High school diploma or equivalent; hospitality or hotel management certification preferred
• Minimum 3-5 years of progressive experience in stewarding, housekeeping, or related hospitality operations management
• Proven supervisory or team leadership experience managing 10+ staff members
• Strong knowledge of food safety, sanitation standards, and HACCP protocols
• Proficiency in inventory management and cost control practices
• Excellent organizational and time management skills with ability to prioritize multiple tasks
• Demonstrated ability to develop and implement standard operating procedures (SOPs)
• Strong communication and interpersonal skills with ability to work cross-functionally across departments

WHAT IS IN IT FOR YOU:

• Come As You Are
• Work With Purpose
• Grow, Learn and Enjoy
• Explore Limitless Possibilities