Quality Management Specialist

Anaqua

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Pay not listed

  • Remote
  • Full-time
  • Gurugram, Haryana, India
  • Anaqua Services

Job Description

About the Role 

We are looking for a motivated and detail-oriented Quality Management Specialist to lead the implementation of the ISO 9001 quality management system (QMS) within our organization. You will play a key role in helping the company achieve and maintain certification, driving continuous improvement, and embedding a culture of quality across all departments. 

Key Responsibilities 

  • Lead implementation of the ISO 9001:2015 Quality Management System. 
  • Conduct a gap analysis to assess current processes against ISO 9001 requirements. 
  • Develop, document, and update quality policies, procedures, and work instructions. 
  • Coordinate
    internal audits and support external certification audits.     
  • Train employees and department heads on ISO 9001 requirements and quality best practices. 
  • Monitor key quality indicators (KPIs) and drive corrective/preventive actions. 
  • Manage non-conformities, risk
    assessments, and continuous
    improvement initiatives.     
  • Serve as the main point of contact with the certification body (e.g., a NABCB-accredited certifier or an international body such as Bureau Veritas, TÜV, DNV, or BSI operating in India). 
  • Ensure ongoing compliance and prepare the organization for surveillance and recertification audits. 
  • Promote a culture of quality and process ownership across teams. 

Required Qualifications 

  • Bachelor's degree (B.E./B.Tech) or equivalent in, Quality Management System 
  • Proven experience (2–5 years, adjust as needed) in ISO 9001 implementation or quality management within Services industry
  • Solid understanding of ISO 9001:2015 requirements and quality management principles. 
  • Demonstrated experience having successfully led another company in India through initial ISO 9001 certification (not just maintaining an existing certification). 
  • Experience conducting internal audits (ISO 9001 Lead Auditor certification, e.g., from NABCB/IRCA/BSI, is a strong plus). 
  • Strong analytical, organizational, and problem-solving skills. 
  • Excellent communication skills in English, with the ability to train and influence stakeholders at all levels. 
  • Proficiency in quality tools (e.g., PDCA, root cause analysis, process mapping).