IT Change Analyst / Service Delivery Manager

Job Title: IT Change Analyst / Service Delivery Manager

Location: San Francisco, CA

Duration: Contract or Full Time

Job Description:

Mandatory Skills – Planning Skills, Understanding of Application Development Lifecycle, Process Definition and Documentation Skills, Experience with Compliance Process in the context of Software / Service Delivery

IT Change Management Analyst/Service Delivery Manager

• This role will lead the definition and documentation of service delivery processes.

• This role will work with the build and deployment team and also be responsible for Compliance and Reporting

• Monitors, reports, analyses and escalates as needed on day-to-day operational execution of IT Services

• Leads the development and management of all operational service metrics, scorecards, and continuous improvement opportunities

All your information will be kept confidential according to EEO guidelines.