Manager, Commercial Transformation

We are seeking a strategic and execution-focused Manager for the Commercial Transformation team, to help drive and lead high-impact commercial initiatives across 16 countries for our global brands (foodora, foodpanda, and Yemeksepeti). 

Operating as a hands-on internal consultant and lean PMO leader, this role bridges high-level commercial direction with immediate execution. This is an execution-first role. We are looking for an operational builder. You must be comfortable taking decisive action with 70% of the data, building immediate momentum on the ground, and iterating in real-time.

This role reports directly to the Director of Commercial Transformation, and works in close partnership with Market Managing Directors, Commercial Directors, and central function leaders.

Key Responsibilities

• Lead high-impact commercial transformation initiatives, rapid-response interventions, and cross-functional pilots end-to-end across 16 markets, seamlessly scaling projects from initial setup to full regional rollout.

• Partner cross-functionally with Market Managing Directors, Commercial Directors, and central teams to resolve cross-functional operational bottlenecks in our restaurant business. 

• Develop and manage lean project plans, timelines, and resource allocation, ensuring rapid execution without bureaucratic overhead.

• Proactively adopt a bottom-up approach to identify, escalate, and resolve commercial risks, operational friction, and performance issues on the ground.

• Develop and execute communication plans to keep senior executives and cross-country stakeholders aligned throughout the project lifecycle.

• Provide clear, concise executive readouts and regular status updates to senior leadership, ensuring transparency on mission progress and commercial impact.

• Act as the project owner on cross-functional commercial innovation pilots, taking them from proof-of-concept to regional rollout.

Must Haves

• ​​​​​Commercial Project Leadership: 5-7 years of experience in commercial operations, scale-up management, or internal transformation roles. Proven ability to plan, execute, and oversee complex, multi-market projects from inception to completion. (In-house operational ownership may not be a full fit for this role).

• Results-Driven Approach: Takes initiative and acts decisively to move projects forward with 70% of the data. Prioritizes practical improvements, speed-to-market, and resolving issues promptly over exhaustive data gathering.

• Stakeholder Management: Skilled in identifying, managing, and building strong relationships with internal stakeholders at all levels (including C-suite). Communicates effectively to ensure alignment and maintain buy-in across diverse matrixed teams.

• Clear Communication: Excellent verbal and written communication skills, with the ability to distill complex regional performance into clear executive readouts, slides, and actionable plans.

• Time Management & Adaptability: Exceptional ability to manage multiple high-priority missions simultaneously across 17 countries. Adapts quickly to changing demands and ambiguity in a dynamic, fast-paced environment.

• Domain Expertise: Deep understanding of platform business models, restaurant delivery ecosystems, P&L levers, and commercial KPIs.

Nice to Haves

• Proficiency with project management software such as Jira, Trello, or Asana to plan, track, and report on project progress.

• Understanding of change management principles and methodologies, with the ability to lead and support teams through transition.