Storage Administrator

Inetum

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Pay not listed

  • Full-time
  • Lisbon, Lisbon, Portugal
  • Systems
  • 14mo ago

Job Description

  • Taking ownership of customer issues reported and seeing problems through to resolution
  • Maintain optimal level of customer satisfaction and identify all customer issues and recommend appropriate resolution
  • Providing 2nd-level support by:
    • Researching
    • Diagnosing
    • Troubleshooting
    • Identifying solutions
    • Carrying out configurations
    • Performing upgrades
    • Carrying out migrations
    • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
    • Write and maintain documentation


  • Experience in day-to-day administration of and maintaining data backup & recovery solution in a production environment.
  • Primary Storage : experience with storage products of  HPE 3PAR , NETAPP ,  DELL
  • Secondary Storage : experience with Commvault, Veeam Backup & NetBackup
  • Fluency in (technical) English (spoken & written)