Customer Support Specialist

Indrive

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Pay not listed

  • On-site
  • Full-time
  • Jakarta, Special Capital Region of Jakarta

Job Description

We are seeking a dedicated and bilingual Customer Support Specialist fluent in both Indonesian and English to join our dynamic team. In this role, you will manage omni-channel customer interactions including calls, emails, and chats to resolve inquiries, process returns, and accurately maintain customer records within our CRM system. 

The ideal candidate possesses exceptional communication skills, a professional demeanor, and a sharp attention to detail when handling large volumes of information. 
Join us to be the voice of our brand and help continuously elevate our customer experience!