Guest Services Supervisor

The Guest Services Supervisor oversees daily front-of-house operations to ensure exceptional guest experiences. This role supports the Guest Services/Front Desk team by providing leadership, resolving escalated concerns, maintaining service standards, and ensuring smooth and efficient operations at all guest touchpoints.

Your experience and skills include;

• Previous pre-opening and Accor experience is an advantage.
• Excellent communication and customer service skills
• Strong proven leadership qualities and management skills
• Ability to maintain high service levels under pressure.

What is in it for you;

• Employee benefit card offering discounted rates in Accor Hotels worldwide
• Competitive compensation package
• Company discounts in room rates and F&B outlets
• Free meal, free shuttle, free uniform
• Monthly service charge from the hotel
• Life and accident insurance and HMO benefit

What is in it for you;

• Competitive compensation package
• Company discounts in room rates and F&B outlets
• Free meal, free shuttle, free uniform
• Life and accident insurance and HMO benefit