Conference Services and Events Supervisor

Portico are currently recruiting for a Conference Services and Events Supervisor to work alongside our manager supporting the delivery of exceptional conference and event services while overseeing and guiding our team based at a leading American multinational investment bank situated in the city.

The investment bank and financial services company are a true flagship location for Portico! The team take pride in being the service partner chosen to deliver an intuitive service, with careful planning and faultless standards.

They have a special can-do, flexible approach and relish the opportunity to keep raising the bar, exceeding expectations at every opportunity.

The role involves overseeing bookings and events, ensuring a seamless service is delivered, and a professional image is always maintained.  This is a highly visible position, working closely with the firm’s staff and clients, as well as other service partners across the business.  The successful candidate will take a hands-on approach, supporting all aspects of the events coordination while demonstrating adaptability, flexibility and open-minded approach in ever changing business environment.

Exceptional attention to detail, a commitment to excellence and pride in delivering outstanding service are fundamental to this role.

Working Hours: 40 Hours per week. Mon – Fri between 8:00 – 18:30 pm.  Earlier or later shifts may be required to accommodate event requirements and business needs.

Salary: £43,079

• Previous experience in a leading service delivery or supervisory role within a high end corporate or luxury hotel environment.
• Ability to deliver business level customer service while working with clients, stakeholders and senior personal.
• A demonstrable understanding of service excellence and a high-quality customer experience.
• Experience with room reservations, conference bookings and events planning.
• Strong organisational skills, attention to detail and the ability to manage multiple priorities in a fast-paced environment.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.