Job Description
Primary Responsibilities
- Supervise and coordinate the activities of the Accounts Receivable section.
- To assist the Chief Accountant, in efficient and timely collection of receivables.
- Ensure cash receipts, claims, or unpaid invoices are accounted for properly.
- Calculate and enter charges for interest, refunds, or related items.
- Responsible for account statements or other related reports as per the standards.
- Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.
People Management
- Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation, productivity, and guest service.
- Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure that all personnel are kept well informed of department’s objectives and policies.
Operational Management
- Supervise and coordinate activities of the Accounts Receivable section of Novotel Hyderabad Airport
- Ensure to process the third party claims and the maintenance, review, updating and collection of guest accounts in accordance with the credit policy.
- Responsible for various transactions including refunds, ability-to-pay allowances, discounts and write-offs.
- Investigate special collection problems and confer with financially responsible persons as required to advise concerning credit policy and to make arrangements for payment of outstanding accounts.
- Recommend transfer of guest accounts to Delinquent Accounts section.
- Maintain liaison with other functions to coordinate efforts in resolving problems concerning collection of guest accounts receivable.
Knowledge and Experience
- Diploma in Accounting / Finance / Graduate
- Minimum 1 – 2 years of experience in a similar capacity
- Good reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, PowerPoint and relevant accounting systems
Competencies
- Good communication skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Well-presented and professionally groomed at all times