Director of Partner Success

Revi

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Pay not listed

  • Hybrid
  • Full-time
  • 185 Clara St San Francisco, CA
  • Partner Success & Operations
  • 7mo ago

Job Description

The Revi Mission🚀
Brick-and-mortar retail isn’t dead — it’s evolving. As technology accelerates, the digital and physical worlds are merging into one unified purchasing
layer. At Revi, we believe the real Web 3 is this hybrid world, where every physical purchase has a digital identity, a relationship, and an opportunity for engagement.
As major brands have digitized isolated parts of their customer journey, Revi’s mission is much
bigger: we unify the entire physical purchase journey and enable small businesses to compete at a world-class level. We help businesses use data, AI, and consumer engagement tools to drive profitability, operational efficiency, and customer loyalty — all within a single ecosystem.
Supported by top Silicon Valley investors, Revi is positioned to own a multi-billion-dollar category.
Why Join Revi?🥳
• Work as a direct thought partner to the CEO and executive leadership
• Play a foundational role at a rocket-ship startup that is scaling fast
• Influence culture, hiring, systems design, and world-class processes
• Experience unlimited personal and professional growth
• Join a vision-driven team that believes in big ideas, hard work, high impact, and serving the
businesses in our ecosystem
• Be at the forefront ofAI-driven transformation in the restaurant and retail space
The Revi Role 👨🏾‍💻👩‍💻
As Director of Partner Success & Support, you will architect and lead the full post-sales
experience — onboarding, adoption, optimization, support, and long-term retention. You will own the operational structure of Partner Success and Support and ensure these teams operate with an AI-first mindset, integrating automation, AI agents, analytics, and intelligent workflows into every step of the partner journey. This role reports to the CEO and is mission-critical to Revi’s scale.