ERP Training & Support Officer

Rovd

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Pay not listed

  • Full-time
  • Farm Supplies Ltd., Plot HS1, Area UU, South Section, Houston, Greater Georgetown, Demerara, Guyana
  • Finance

Job Description

ERP Training & Support Officer to support the effective use of our Enterprise Resource Planning (ERP) system, Microsoft Dynamics 365 Business Central.

The successful candidate should have a good understanding of business processes, strong system aptitude, and the ability to train and support users in a practical and easy to understand manner.

Key Responsibilities

  • Develop a strong working knowledge of Microsoft Dynamics 365 Business Central.
  • Train and support employees across different departments.
  • Prepare simple user guides and training materials.
  • Troubleshoot user and system related issues and identify corrective actions.
  • Understand business processes and ensure users are applying the system correctly.
  • Assist with system testing and process validation.
  • Identify recurring issues and recommend improvements to training or system use.

Qualifications & Skills

  • Diploma or Degree in Business, Management, Information Systems, Computer Science, or a related field.
  • Good understanding of general business processes.
  • Strong communication, training, and troubleshooting skills.
  • Strong computer literacy and the ability to learn new systems quickly.