Job Description
JOB OVERVIEW
The Cafeteria Attendant is responsible for supporting the daily operation of the team member cafeteria, ensuring food and beverage service areas are clean, organized, well-stocked, and maintained according to the highest standards of hygiene and service. The role provides friendly and efficient service while supporting a positive dining experience for all team members.
DUTIES & RESPONSIBILITIES
- Prepare and maintain the cafeteria service and dining areas before, during, and after meal periods.
- Assist with the setup, replenishment, and clearing of food and beverage stations.
- Ensure food, beverages, cutlery, crockery, trays, and other service items are available and properly arranged.
- Maintain cleanliness and organization of tables, chairs, counters, service stations, and surrounding areas.
- Clear used dishes, trays, and utensils promptly and transfer them to the designated washing areas.
- Monitor food and beverage stations and replenish items as required during service.
- Provide courteous and efficient service to team members using the cafeteria.
- Follow food hygiene, sanitation, and food safety procedures at all times.
- Ensure food is handled, displayed, and stored according to established hygiene and safety standards.
- Support portion control and minimize food waste in accordance with departmental procedures.
- Assist with receiving and organizing cafeteria supplies when required.
- Report shortages, equipment issues, maintenance requirements, or hygiene concerns to the supervisor.
- Follow proper waste segregation and disposal procedures.
- Maintain a clean, safe, and hygienic working environment.
- Support cleaning and closing procedures at the end of each meal period.
- Follow hotel policies, grooming standards, and health and safety procedures.
- Coordinate effectively with Culinary, Stewarding, and other relevant departments.
- Perform other duties as assigned by the supervisor or management.
- Previous experience in a cafeteria, restaurant, hotel, catering operation, or similar food service environment is preferred.
- Basic knowledge of food hygiene and sanitation practices.
- Understanding of food handling and workplace safety procedures.
- Ability to work flexible hours, including weekends, holidays, and shifts, as required by hotel operations.
- Ability to perform physical tasks such as standing for extended periods and carrying service items.
SKILLS
- Good customer service and interpersonal skills.
- Strong attention to cleanliness and hygiene.
- Good organizational skills.
- Basic food handling and service skills.
- Ability to follow hygiene and safety procedures.
- Good time management and prioritization abilities.
- Teamwork and coordination skills.
- Ability to maintain service areas in a clean and organized condition.
- Ability to work efficiently during busy meal periods.
- Positive and professional attitude.
- Reliability and punctuality.
- Ability to work effectively in a fast-paced environment.