Cluster Commercial Director (M/F) – Villa Pétrusse & Hôtel Le Place d’Armes

YOUR MISSION

Reporting to the General Management of the Hotel Company, you will contribute to defining the commercial strategy for both properties, working closely with their General Managers. You will develop accommodation, food & beverage, and events business across individual, corporate, group and MICE segments. You will also identify new opportunities for private events and exclusive venue hire, while building and nurturing long-term relationships with clients, agencies and key industry partners.

Leading a five-person commercial team, you will translate this strategy into clear objectives and concrete actions. You will support and develop each team member, oversee forecasting and reporting, and leverage the CRM as a key tool for client knowledge and business development. Working closely with the operational teams, you will ensure the highest level of service delivery and the successful fulfilment of commitments made to clients.

YOUR PROFILE

Proven commercial experience within the upscale or luxury hospitality industry is essential. You have a strong understanding of its standards, clientele and different market segments, particularly groups, MICE, events and private venue hire.

You know how to create demand for a unique and memorable experience while managing commercial performance with precision. Previous commercial experience within a cluster or across multiple properties would be a distinct advantage.

WHY JOIN US

Luxembourg offers an exciting environment for business development, with an international clientele and a rich economic and institutional landscape. You will have the opportunity to showcase what makes each of our two properties unique and to shape the next chapter of their commercial story.

Do you share our ambition? We would be delighted to hear from you.

• Education: Graduate of a hospitality school or hold a higher education degree in hospitality, business, marketing, or a related field.

• Professional Experience: Minimum 5 years of experience in the upscale or luxury hospitality industry, ideally in a commercial or business development role.

• Management: Strong management skills, with the ability to organise, support and develop a team by setting clear objectives and ensuring regular performance follow-up.

• Languages: Excellent command of French and English, both written and spoken.

• Leadership & Communication: Excellent interpersonal skills, natural leadership abilities, and the capacity to build and maintain strong, long-term relationships with clients and business partners.

• Results-Oriented: Strong commercial mindset, excellent sense of priorities, and proven ability to achieve and exceed set objectives.

• Career development opportunities within the company and across the Relais & Châteaux network
• Regular internal events and team activities
• An exceptional working environment
• A close-knit, human-sized team with a collaborative atmosphere