Job Description
CREDIT CONTROL IS HIRING TOP-PERFORMING, EXPERIENCED COLLECTORS!
Location: 9929 Race Track Road, Tampa, FL 33626
Grow and advance your career at our industry-leading company, recognized for the last 7 years as the winner of " Best Places to Work in Collections”.
At Credit Control, we offer a foundation for success as our employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.
PAID TRAINING + EXCELLENT BENEFITS + A COMPETITIVE PAY STRUCTURE + BONUSES AND INCENTIVES‼
At Credit Control, we invest in you! The atmosphere here values opportunities for growth, development, and internal promotion. We are currently looking for a full-time Debt Collection experience in collections.
We offer industry-leading bonus structures and benefits!
Job description
Collections Representative Responsibilities:
- Handle inbound and outbound calls for past-due accounts.
- Keeping track of all accounts in your route
- Negotiate outstanding debts.
- Planning a course of action to recover outstanding payments.
- Handle questions and complaints.
- Adhere to all local, state, and federal laws governing the debt collection industry.
Collections Agent Qualifications:
- Excellent written and verbal communication skills.
- Ability to prioritize and multitask.
- Basic math and computer literacy skills.
- Professionalism and the ability to build rapport with consumers.
- Foster teamwork and cooperation.
- Preferred: previous experience in debt collection, outbound call center, telemarketing, or other related fields.
- Successfully pass a background check.
Job Type: Full-time
Collections Representative Compensation:
- Individual & Team bonuses each month!
- Additional quarterly, bi-annual, and annual Incentives
- Additional retention and referral bonuses
- A comprehensive paid training program
Benefits:
- Medical Insurance (United Healthcare)
- Dental Coverage (United Healthcare)
- Vision Plan (United Healthcare)
- Matched 401K Retirement Plans (Voya - Credit Control matches 50% of the first 4%)
- Voluntary Life Short Term/Long Term Disability Coverage
- Paid Vacation, Personal, Bereavement, and Holidays
- Referral program
- Daily Pay / PNC EarnedIt
- Employee Discount Life Mart
- Professional Development Grant Program
- Employee Assistance Program
Physical setting:
- Call center.
- 9929 Race Track Road, Tampa, FL 33626
Schedule:
- 8-hour shift
- Monday to Thursday 9 am - 6 pm -Friday 8 am- 5 pm.
- No nights / No weekends
Supplemental pay types:
- Monthly Bonus Pay
Ability to commute/relocate:
- 9929 Race Track Road Tampa, FL 33626
- Must have the ability to work in office full time (No hybrid or work from home)
- Must have reliable transportation
Application Question(s):
- Are you willing to undergo a background check, in accordance with local law and regulations?
Education:
- High school or equivalent (Preferred)
Experience:
- 3rd party collection: 1 year required
Work setting:
- Call center.
Work Location: In office full time