Cash Management Solutions Specialist
Pay not listed
- Hybrid
- Full-time
- Lisbon, Lisbon, Portugal
- Business and Processes Support
- 2mo ago
Job Description
We are looking for a Cash Management Solutions Specialist to join our Inetum Team and be a part of a work culture focused on innovation!
You’ll be the key link between sales, operations, and clients — ensuring every implementation is smooth, strategic, and client-focused. We have a strong footprint in the Banking sector with a lot of challenges for you!
Location: Lisbon
Main Responsibilities:
- Manages end-to-end delivery of Cash Management solutions for a client portfolio, anticipating needs and proposing smart, tailored solutions.
- Takes full ownership of the project lifecycle, from scoping and setup to post-go-live support.
- Keeps clients informed and engaged throughout the process, ensuring transparency and trust, while ensuring clients are well-trained and satisfied with the solutions delivered.
- Follows up on incidents, analyzes feedback, and ensures client concerns are addressed effectively.
- Adheres to internal controls and reports key updates to the Team Leader.
- Contributes to the evolution of Cash Management services and shares the expertise across teams.
Profile:
- Academic background in Finance, Business Administration or related field
- + 3 years in Costumer Service/Account Management in Financial Services, IT Support or Project Management roles (in Banking environment is a plus) or other relevant experience
- Strong orientation towards the customer, goals, and results.
- General IT and Cash Management products knowledge.
- Fluency in English (mandatory)
- Proficiency in MS Office, specially Excel
- Excellent communication skills
(Hybrid work, with 2/3 days of work in the office in LISBON per week)
Are you the one?!
Send your CV & Join our team!