Job Description
Warren-Trumbull County Public Library is seeking an engaging, service-oriented Public Service Librarian to join our Community Engagement Division. This is a full-time opportunity for someone passionate about connecting people with information, programs, and resources that strengthen our community.
Position Summary
The Public Service Librarian provides direct public service — including circulation, reference, programming, collection development, outreach, and readers' advisory — to customers of all backgrounds and ages.
What You'll Do
Public Service
- Provide direct service to the public, including circulation, general and advanced reference, readers' advisory, and technology assistance
Programming & Outreach
- Develop, prepare, and present programs tailored to the needs and interests of designated age group(s)
- Instruct the public in the use of library materials and equipment
- Identify, coordinate, and book external experts and presenters for engaging programs and educational events
- Create displays and bulletin boards
- Present library services and programs to individuals and groups
- Participate in outreach activities as assigned
- Stay current on programming best practices and trends
Library Operations
- Answer phones, respond to inquiries, and direct calls
- Assist in opening and closing service points and/or the building
- Count money and balance a cash drawer
- Apply and enforce library policies
- Maintain the physical appearance of the location
- Maintain accurate library records and statistics
- May serve as a key point of escalation in the absence of a library or division manager
Collection Development
- Manage a designated area of the Library's collection — monitoring needs, selecting age-appropriate materials, and leading collection maintenance and evaluation
Professional Ethics & Development
- Maintain confidentiality of library user transactions and records
- Uphold the ALA Code of Ethics, including user privacy, confidentiality, and intellectual freedom
- Participate in ongoing professional development; may serve on library committees
What You'll Bring
Required Qualifications
- Master's degree in Library and Information Science (MLIS) from an ALA-accredited program
- Prior experience in a similar public service role
- Valid driver's license and ability to travel to all library locations as needed
- Experience working with the desired age group(s)
Preferred Qualifications
- Experience working in a public library
- Experience creating and facilitating age-appropriate library programming and outreach
Skills & Abilities
- Strong analytical and communication skills, with the ability to tailor information to a user's needs
- Comfort learning and using a range of computer programs and systems; basic troubleshooting skills
- Accuracy handling financial transactions and maintaining records
- A warm, welcoming demeanor and genuine commitment to patron service
- Ability to set priorities, manage multiple projects, and work independently
Compensation
- Starting salary: $22.12/hour
- Full-time position
Benefits
- Health insurance with employer HSA contribution
- Life insurance
- Ohio Public Employees Retirement System (OPERS): 10% employee contribution, 14% employer contribution
- 13 paid holidays
- Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Continuing education opportunities
How to Apply
Apply online directly through the Library's careers website: https://wtcpl.bamboohr.com/careers
Internal applicants: please apply by 10/16/2026. Position will remain open until filled.