Job Description
Key Responsibilities:
Room Cleaning and Maintenance:
- Clean and prepare guest rooms as per hotel standards.
- Change bed linens, replenish toiletries, and restock amenities.
- Inspect rooms for maintenance issues and report them to the supervisor.
Public Area Maintenance:
- Clean and maintain lobbies, hallways, and other public areas.
- Ensure high standards of cleanliness in all assigned areas.
Guest Interaction:
- Address guest requests for additional items or cleaning services promptly.
- Provide courteous and professional service to guests at all times.
Laundry Services:
- Collect, deliver, and manage guest laundry as per hotel procedures.
Inventory Management:
- Maintain housekeeping supplies and report shortages to the supervisor.
- Ensure proper usage and storage of cleaning equipment and chemicals.
Hygiene and Safety Compliance:
- Follow health and safety guidelines to ensure a safe working environment.
- Adhere to hotel policies and procedures, including the handling of lost and found items.
Skills:
- Attention to detail and a commitment to maintaining high standards of cleanliness.
- Ability to work efficiently and manage time effectively.
- Excellent communication and interpersonal skills.
Qualifications:
- High school diploma or equivalent.
- Previous experience in housekeeping is an advantage but not mandatory.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.