Accounts Receivable Executive - The Hoxton Bengaluru City

What you’ll do…

• Manage the hotel's Accounts Receivable function, including city ledger, credit accounts and direct billing transactions.
• Prepare and issue invoices to corporate clients, travel agents, event organisers and other business partners in a timely manner.
• Monitor outstanding balances and follow up on overdue accounts to ensure timely collections and healthy cash flow.
• Reconcile customer accounts, investigate payment discrepancies and resolve billing queries efficiently.
• Process receipts, allocate payments accurately and maintain up-to-date customer account records.
• Review credit applications and ensure compliance with the hotel's credit policy and approval procedures.
• Prepare ageing reports, collection summaries and accounts receivable reports for management review.
• Coordinate with Sales, Reservations, Front Office and Finance teams to resolve account discrepancies and support guest satisfaction.
• Assist with month-end closing, account reconciliations and internal and external audit requirements while ensuring compliance with company policies and financial controls.

What we’re looking for…

• Individuals. You're looking for a place where you can be you; no clones in suits here.
• Passion for hospitality with a strong commercial and customer-focused mindset.
• You're organised, analytical and committed to maintaining accurate financial records.
• You're not precious. We leave our egos at the door and help get things done.
• You're proactive, detail-oriented and capable of managing multiple priorities in a fast-paced environment.
• You enjoy building positive relationships with both internal teams and external customers.
• Previous experience as an Accounts Receivable Executive, Credit Executive or Finance Executive within a hotel or hospitality environment.
• Strong knowledge of accounts receivable processes, credit management, billing, collections and account reconciliations.
• Experience with hotel PMS, financial systems/ERP and Microsoft Office, particularly Excel.
• Excellent numerical, analytical and problem-solving skills with strong attention to detail.
• Good communication and negotiation skills with the ability to handle customer queries professionally.
• Bachelor's degree in Commerce, Accounting, Finance or a related discipline; professional accounting qualifications will be an added advantage.