Assistant Manager - Sales(Reactive)

Primary Responsibilities

• Constantly investigate and assess market conditions and competition to determine effective and productive sales programs.
• Establish and maintain relationships with all the current and prospective customers.
• Update & upgrade knowledge and awareness of special events, conventions, business meetings and other opportunities in the market, which would help for the sales of the facilities provided by Novotel Hyderabad Airport.
• Design and execute sales plans and strategies for the assigned segments and responsible for increasing the sales and revenue.
• Plan & initiate action plan to approach and secure new business for the organization.
• Any matter which may effect the interests of Novotel Airport Hyderabad should be brought to the attention of the Management.

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport.
• To ensure maximum cooperation, productivity, and guest service.
• Develop and maintain effective relationships with all the departments.
• Respond to queries by resolving issues in a timely and efficient manner.
• Ensure that the team has been trained for all safety provisions.
• Ensure that all personnel are kept well informed of department’s objectives and policies.
• Motivate and develop team to ensure smooth functioning of the department and promote teamwork.

Operational Management

• Identify prospects for sales deals within targeted markets of the assigned area /segment and also prepare and conduct sales presentations for them.
• Ensure to report regularly to the Director of Sales & Marketing on progress of the various activities, provide information about prospective customers, make forecasts and track current customer feedback.
• Submit monthly and weekly sales plan and market analysis (monthly) as well as daily sales/activity reports.
• Contribute to increase in business volume.
• Prepare annual sales goals, develop working plans to carry out goals, compare actual achievements against goal,  periodically take necessary corrective action

Knowledge and Experience

• Diploma in Tourism / Hospitality Management / Events Management
• Minimum 2 - 3 years of experience in a similar capacity
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint

Competencies

• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times