Accommodation Supervisor

AccorHotel

Sign In to Apply

Pay not listed

  • Full-time
  • Makkah, Makkah Province, Saudi Arabia
  • 15h ago

Job Description

Job Summary
The Accommodation Supervisor is responsible for overseeing the daily operations of staff accommodation, ensuring a safe, clean, comfortable, and well-maintained living environment for all employees.

Key Responsibilities

  • Supervise the daily operations and overall condition of staff accommodation.

  • Ensure rooms, common areas, kitchens, bathrooms, and facilities are clean, safe, and properly maintained.

  • Conduct regular inspections and report maintenance or safety issues for prompt action.

  • Monitor room allocations, occupancy, check-in, check-out, and employee accommodation records.

  • Coordinate with HR, Engineering, Security, and Housekeeping regarding accommodation-related matters.

  • Ensure compliance with hotel policies, accommodation rules, health, safety, and hygiene standards.

  • Address employees’ accommodation concerns and resolve issues in a professional and timely manner.

  • Maintain accurate records of room assignments, occupancy, maintenance requests, and accommodation inventory.

  • Monitor accommodation supplies and ensure required items are available.

  • Support the implementation and enforcement of accommodation rules and regulations.

  • Handle emergencies or incidents within the accommodation and report them to the concerned department.

  • Conduct regular accommodation inspections and follow up on corrective actions.

  • Maintain a positive and respectful relationship with employees while ensuring discipline and proper conduct.

  • Perform any other duties assigned by management.



Qualifications & Requirements

  • Previous experience in staff accommodation, hotel operations, or a similar supervisory role.
  • Good organizational and communication skills.
  • Ability to manage employees and handle accommodation-related issues professionally.
  • Knowledge of health, safety, hygiene, and accommodation standards.
  • Good English communication skills; Arabic is an advantage.
  • Basic computer and reporting skills.
  • Ability to work flexible hours and respond to operational requirements.
  • Strong problem-solving and interpersonal skills.