Housekeeping Manager | Opening Mama Shelter Mexico City

THE MISSION?

Mama does not compromise with cleanliness and hygiene! 🧼✨ You are the person she trusts to pamper her establishment with one essential objective in mind: customer satisfaction. 🏆

You are responsible for the quality of the maintenance in the rooms 🛏️ and common areas. 🏢

Thanks to your sense of detail, Mama will remain as good as new, ensuring our guests can have a perfect experience. 👌

Direct coordinator between the subcontracting company & Mama, you control the work carried out and ensure the proper application of the cleaning contract. 📋

You coordinate with the various internal and external services. 🤝

You’re in charge of the orders for the laundry 🧺 and non-consumables 🧴 (hospitality products and equipment in the room). 

As a head of service, you are on the lookout for any malfunctions ⚠️, comments 📝, and customer complaints. 🙋‍♂️📢

MADE FOR YOU? ONLY IF…

• You know how to manage every situation; Master Yoda taught you everything. 🧘‍♂️🧘‍♀️

• With a strong sense of communication 📞, you take on the role of intermediary between your management and the subcontracting company. 

• Your strength is anticipation and organization on all subjects! 📅

• Excellent manager 📊; you’ve mastered cost control, figure analysis & productivity optimization. 

• You are good at delivering the Mama experience to suppliers and service providers; you have great relationships, and they love you! ❤️

• Rigorous & honest, you know how to manage lost objects perfectly 🩲 and do everything possible to find their owner. 👴 

• You want to be at the heart of the action with your team, and not always alone at your office. 

• Diplomatic and attentive, you work hand in hand with the other departments. 💼

• You know how to motivate a team 💪: the morning briefing is bright and effective. 

• Confidentiality is important to you 🤫, what happens at Mama stays in Mama. 

• Mr. Clean has nothing on you! 😉 

YOUR LITTLE EXTRAS :

• You have natural authority with a heart of gold. 🥰 

• You have knowledge of Opera Cloud.

• With a sense of taste and aesthetics, you have thought of an answer to the question: How many colors can be combined? 
• When you say you’ll deliver, you always follow through. 🚀 
• 🤝 You’re all about the team: From supporting your colleagues to creating a family-like atmosphere, you make it happen.

We’re sure you know the beat🎶:

1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.
Chorus: After the successful telephone interview, we will see you at Mama, be ready!
(chorus x2 depending on the position)
Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.