Catering Executive

Reporting to the Assistant Director of Catering & Conference Services, responsibilities and essential job functions include but are not limited to the following: 

• Coordinate and manage daily catering orders, functions, and events.
• Communicate with clients to understand their catering requirements and preferences.
• Prepare quotations, menus, proposals, and event-related documents.
• Coordinate with the kitchen, service team, and other departments to ensure smooth operations.
• Ensure food preparation, presentation, delivery, and service meet company standards.
• Coordinate event setup, service arrangements, and breakdown.
• Monitor catering schedules and ensure timely execution of all orders and events.
• Maintain accurate records of catering bookings, client details, orders, and invoices.
• Follow up with clients regarding confirmations, changes, and special requirements.
• Liaise with suppliers and vendors when required to ensure timely availability of products and services.
• Assist in monitoring catering costs, inventory, equipment, and supplies.
• Handle client feedback, requests, and complaints professionally and promptly.
• Support the Catering Manager in planning and executing large-scale events.
• Ensure compliance with food safety, hygiene, and company policies.
• Assist in promoting catering services and developing strong client relationships.
• Conduct post-event follow-ups to ensure client satisfaction.

• Diploma/Degree in Hospitality, Catering, or related field.
• 2–3 years of catering or hospitality experience.
• Good communication and customer service skills.
• Strong organizational and coordination skills.
• Ability to work under pressure and meet deadlines.
• Basic knowledge of food safety and hygiene.