CARE - Communications Trainer (MOA Pasay) | Onsite

Tasq Staffing Solutions, Inc.

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Pay not listed

  • Full-time
  • Cebu City, Cebu, Philippines
  • Philippines · Corporate
  • 3mo ago

Job Description

Work Setup:

  • Onsite (MOA Pasay)
  • Onsite (Alabang)
  • Onsite (Cebu)

Educational Attainment:

  • At least 2 years in college (No back subjects).

Qualification:

  • Minimum 2 years of overall BPO experience and at least 1 year of experience as an SME, QA, or Trainer.

Responsibilities:

  • Craft and execute annual business strategies for the CARE Team that align with the overarching goals of the unit.
  • Lead the design, development, and rollout of a robust CARE Team framework and associated processes and tools that proactively meet the language, cultural, industry, and transaction management needs of Operations.
  • Effectively convey the mission and activities of the CARE Team to both Clients and Operations/Support Groups.