Technical Manager (DevOps/Cloud)

KNOREX

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  • Ho Chi Minh City, Ho Chi Minh, Vietnam
  • 2d ago

Job Description

We're looking for a technical manager who can see the whole picture across cloud, infrastructure, security and lead teams to run it well. This is not a deep-specialist role. We need someone who understands enough of each domain to ask the right questions, spot risk early, make sound trade-offs, and connect the work of specialists into one reliable, secure and cost-efficient operation.

What you will do

Lead people across multiple disciplines

  • Manage a cross-functional team of specialists, and understand what motivates each discipline and how to get them working as one team, not in silos.
  • Hire, coach, and retain talent, and build clear ownership so each domain has a strong lead.
  • Build a culture of accountability, blameless learning, and calm execution under pressure.

Cloud operations and infrastructure

  • Own the availability, performance, and scalability of cloud and on-prem/hybrid infrastructure.
  • Define and track SLAs/SLOs, uptime, incident response, and change management.
  • Lead major incident management, including communication with stakeholders during and after outages.
  • Oversee backup, disaster recovery, and business continuity planning, and make sure they're actually tested.
  • Guide automation and DevOps practices (IaC, CI/CD) at a direction level, working through the team.

Security and compliance

  • Partner with or lead security functions on cloud security posture, identity and access management, vulnerability management, and patching.
  • Make sure security is built into operations from the start, not added after.
  • Drive audit readiness and compliance (ISO 27001, SOC 2, SOX-ITGC)
  • Own risk registers and translate technical risk into business language for leadership.

Stakeholders, vendors, and governance

  • Act as the single point of accountability for cloud and infrastructure operations with leadership.
  • Manage vendors, managed service providers, licenses, and contracts.
  • Set and maintain operational processes, policies, and documentation that scale.
  • Balance competing priorities across security, cost, speed, and reliability, and make those trade-offs transparent.

Requirements

  • 5–10 years of experience, including 3+ years managing technical teams
  • A generalist who connects the dots between security, infra, operations, and cost, and sees how one decision affects the others.
  • Strong ownership, excellent communication
  • Good understanding of AWS / Azure / GCP services, architecture, and operating models
  • DevOps knowledge: understands CI/CD, IaC, and containers well enough to guide and evaluate the team's work
  • Practical understanding of security (IAM, cloud security posture, vulnerability management, audit frameworks), operations (ITIL/ITSM, incident/change management, monitoring and observability)

Nice to have

  • Certifications like AWS/Azure Solutions Architect, FinOps Certified Practitioner, CISSP/CISM/CCSP, or ITIL.
  • Experience consolidating siloed teams or setting up a cloud operations or FinOps function from scratch.

Benefits

  • Attractive salary and performance bonus scheme
  • 13th month salary
  • W3F fund for learning and personal development
  • Comprehensive Health Insurance Coverage.
  • Hybrid working mode
  • Ample opportunities to grow. You get to propose your own ideas and see it through.
  • Work with passionate, talented and driven colleagues who get things done!
  • Opportunity to work cross-country and with variety of projects of different nature.
  • Challenging and exciting problems that await you to solve.