Job Description
Pay $14 and hours are 5 am - 5 pm Mon - Fri.
Position function is as primary resource in handling customer contacts via telephone ranging from routine to complex.
Delivers the highest quality customer service through the execution of responsiveness reliability, assurance/confidence, empathy, and professional impact on every customer interaction in a fast-paced pharmacy call center.
Verifiable Pharmacy Tech license/certification (training certificate not acceptable)
Responsiveness
Attendance reliability is critical
Ability to express assurance/confidence
Ability to express empathy & professionalism
Must show team-oriented, customer service focus
Ability to identify process improvements highly desirable
Must be self-directed
Must have the ability to apply knowledge and skills learned in training.
PC skills in Windows-based applications needed
Advanced verbal/written communication skills necessary
All your information will be kept confidential according to EEO guidelines.