Spa & Recreation Attendant
Pay not listed
- Full-time
- Doha, Doha Municipality, Qatar
- 1mo ago
Job Description
We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Spa & Recreation Attendant.
The Spa & Recreation Attendant is responsible for ensuring that all spa, wellness, fitness, pool and recreation facilities are clean, safe, well-maintained and ready for guests. The role provides direct guest assistance while maintaining the high standards of cleanliness, presentation and service expected in a luxury hotel.
Key Responsibilities:
- Welcome guests warmly and provide professional and personalized service
- Maintain cleanliness and organization of spa, recreation, pool, fitness and wellness areas
- Ensure towels, robes, amenities and other supplies are fully stocked
- Prepare and maintain treatment rooms before and after guest appointments
- Assist guests with the use of spa and recreation facilities
- Maintain changing rooms, relaxation areas, locker rooms, sauna, steam room and pool areas
- Monitor facilities and report maintenance, safety or equipment issues promptly
- Conduct regular checks to ensure all areas meet hygiene and safety standards
- Support spa therapists and reception colleagues with daily operations
- Respond to guest requests and provide assistance in a courteous and efficient manner
- Maintain a clean, safe and welcoming environment throughout the facilities
- Follow all hotel health, safety, hygiene and operational procedures
- Maintain professional grooming and appearance at all times
- Assist with opening and closing procedures and daily facility checks
- Work closely with other departments to ensure a seamless guest experience
What will you bring to this role?
- Previous experience in a spa, wellness, fitness, recreation or luxury hotel environment
- High school diploma or equivalent qualification
- Excellent communication and interpersonal skills
- Strong customer service and guest-focused approach
- Good knowledge of health, safety and hygiene standards
- Ability to maintain high standards of cleanliness and presentation
- Professional grooming and positive attitude
- Physically fit and able to stand and walk for extended periods
- Ability to work effectively in a multicultural team
- Flexible to work shifts, weekends and public holidays
- Basic first aid or lifeguard certification is an advantage
- Good command of English, with additional languages considered an advantage
- Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions
- Foster an inclusive environment where every individual feels valued and respected
- Create an environment where colleagues are empowered, supported and recognized
Employee Benefits
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
Our Values
Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging: We celebrate our differences. We support each other and we always stand together.
Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity: We build trust through mutual respect and being authentic.
Diversity & Inclusion
We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.