Job Description
· Provide technical support to the sales team.
· Assist customers/channel partners on technical matters
· Technical support to system integrators, developers and end-users.
· Project management for solutions i.e handling projects and coordination among divisions
· Manage system integration
· Actively engage with end-user through effective communication to understand their needs and propose solutions accordingly
· Involve in product launch, including planning, demo and conducting product training
· Provide pilot support and customer training
· Manage demo area and machines to ensure machines are always ready