Job Description
What you’ll do…
- Supporting the daily tasks of the Revenue team, learning how pricing and distribution decisions are made.
- Receive and manage new bookings, modifications, and cancellations in a clear and professional manner.
- Accurately input booking details into the Property Management System, ensuring correct dates, rates, and guest preferences.
- Draft and send confirmation emails, vouchers, and cancellation policies in a timely manner.
- Record and follow up on specific preferences such as bed types, connecting rooms, or other individual needs.
- Verify real-time availability and apply appropriate rates based on segments (corporate, FIT, groups, etc.).
- Share relevant information with front office, housekeeping, and other teams to ensure a seamless guest experience.
- Assist in managing room blocks, rooming lists, and special conditions for groups or tour operators.
- Gain hands-on experience with PMS, channel managers, booking engines, and other essential reservation platforms.
What we are looking for:
- EU Nationality is required.
- Fluent English and Spanish. Other Languages is a plus.
- Currently pursuing or recently completed a degree in Hospitality, Business, or a related field.
- The minimum duration of the internship will be five months, with a planned start date in April.
- A proactive attitude and strong attention to detail.
- Effective communication skills and ability to work as part of a team.
- Ability to multitask and prioritize tasks in a fast-paced environment.
What’s in it for you…🎯
- A competitive package and plenty of development opportunities.
- Accommodation included.
- Lunch is served daily at the in-house restaurant.
- Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments.
- Join an innovative and fast-growing international group committed not only to building new hotels but also to building a global brand.
- The opportunity to challenge the norm and work in a creative and rewarding environment.
- Be part of a team passionate about creating great hotel experiences and building a portfolio of brands.
- Great discounts at all Ennismore hotels and special discounts at numerous island businesses.
- Free subscriptions to Canva and Podimo.
- Activities to build an amazing team of students.
- Regular team meetings, from our team-building activities to our end-of-season super party; We work hard, but we know how to have fun!