Job Description
What you'll do...
- Maintain effective yield controls to optimize hotel revenue across all distribution channels, with a strong focus on direct channels.
- Monitor and evaluate market demand trends, ensuring rates are accurately loaded and inventory is properly maintained across all systems, including IDeaS, OPERA, and other related platforms.
- Prepare and analyze market segmentation reports, production reports, source contribution analysis, daily pick-up reports, and pace summaries to support pricing and inventory decisions.
- Identify and coordinate revenue-driving initiatives to further enhance overall hotel performance.
- Lead weekly revenue strategy and commercial meetings.
- Refine and implement strategies to improve RevPAR Index (RGI) and achieve budget and forecast goals for the property.
- Conduct quarterly audits, or more frequently as needed, to ensure strategies are being executed effectively across all channels for optimal profitability.
- Ensure the team is effectively managing all distribution channels, including Brand.com, ALL.com, call center, OTAs, GDS, IDS, and CRO.
- Partner with Front Office and Operations to maximize upsell opportunities and optimize performance on high-demand and sell-out dates.
- Lead pricing, positioning, and distribution strategies across all market segments, with input from the Area/Regional Director or EVP of Revenue Management.
- Work closely with Sales, Marketing, Operations, and Finance to shape and execute an integrated commercial strategy that drives total hotel performance.
- Provide recommendations to improve the effectiveness of revenue management processes, tools, and decision-making.
- Lead the annual budgeting and pricing process.
- Maintain forecast accuracy within +/- 3% for the hotel.
- Complete other duties as assigned.
- Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules based on the business needs of the property.
What we are looking for...
- Extensive experience in forecasting, analyzing results, and conducting budgetary analysis.
- Strong expertise in sales, revenue management, recruiting, training, and motivating managers.
- Ability to understand customer requirements and translate them into effective revenue solutions.
- Excellent organizational, time management, and multitasking skills, with the ability to manage competing priorities in a fast-paced environment.
- Strong analytical, mathematical, and interpersonal skills.
- Effective communicator across all levels of an organization, with excellent written and presentation skills in English.
- Bachelor’s degree from an accredited institution in hospitality management, business management, or a related discipline preferred.
- Minimum of 3 years of progressive revenue management experience in a full-service property, with a proven record of delivering strong results and innovative solutions.
- Sound knowledge of revenue management, reservations, sales, marketing, global distribution systems, and hotel financial statements.
- Proficiency in hotel PMS, CRS, RMS, BI systems, and external tools such as Demand360 and Agency360.
- Proactive, accountable, and solution-oriented, with strong decision-making skills.
- Motivated to improve processes, embrace innovation, and leverage AI effectively.
- You are constantly innovating and are always looking at what we’re doing and thinking how we can do it better.
- You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once.
- You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines.
- You’re humble and open to ideas. We leave our egos at the door and help get it done.
- You want to be part of a team that works hard, supports each other, and has fun along the way.
- You embrace Ennismore’s values and live them each day.
- You are willing and able to travel.
Benefits include:
- 401(k) with company matching
- Medical, dental, and vision insurance
- Health Savings Account (HSA)
- Life insurance
- Employee Assistance Program (EAP)
- Paid time off
- Employee referral program
What’s in it for you…
- The opportunity to embark on an exciting career in a company that is taking off!
- Ennismore’s values and fast-growing environment
- To help define global brands and have a direct impact on the guest experience
- The opportunity to be yourself and collaborate with other bright minds in an open and innovative culture that values creativity
- The opportunity to challenge the norm and work in a rewarding environment, building global brands Lots of opportunity to progress and switch it up as part of a global family of brands
- Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
Base Salary starting at $150,000, bonus eligible