Medical Receptionist

We are seeking a Medical Receptionist to join our healthcare team in Grosse Pointe Woods. As the first point of contact for our patients, you will play a crucial role in ensuring a positive and efficient experience for everyone who enters our facility.

• Greet patients warmly and provide outstanding customer service
• Manage patient scheduling and coordinate care from initial evaluation to discharge
• Answer phone calls promptly and professionally
• Perform data entry and maintain accurate electronic medical records
• Verify and update patients' personal and financial information
• Collect, post, and deposit patient payments
• Manage incoming and outgoing correspondence, including faxes and emails
• Maintain a clean and organized reception area
• Assist with various administrative tasks as needed
• Collaborate with medical staff to ensure smooth daily operations
• Uphold patient confidentiality and adhere to HIPAA regulations

• High school diploma or equivalent
• Minimum of 1 year experience in a medical front office setting
• Excellent verbal and written communication skills
• Strong customer service orientation
• Proficiency in Microsoft Office Suite, particularly Word and Excel
• Experience with medical software and electronic health records systems (preferred)
• Knowledge of medical terminology and HIPAA regulations
• Exceptional organizational and time management skills
• Ability to multitask effectively in a fast-paced environment
• Detail-oriented with a high level of accuracy in work
• Flexible availability to accommodate various shift schedules
• Team player with a positive attitude
• Professional appearance and demeanor

Company Perks:

• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Family-friendly work environment
• Investment from a company that wants you to succeed and thrive