Major Incident Management Lead

Job Title : Incident Manager

Location : Burbank, CA

Job Type : Permanent Full Time

Job Description:

• 8+ years of experience primarily in ITIL Incident and Major incident Management

• Worked as a Major Incident management lead for the leading client

• Experience in Customer communication and Major incident reporting (MIR) 

• Hands on experience in designing , creating process documents and deploying Incident Management and Major Incident Management