Concierge Supervisor

AccorHotel

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Pay not listed

  • Full-time
  • Dubai, Dubai, United Arab Emirates
  • 6d ago

Job Description

  • Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.
  • Handle special requests, ensuring prompt and efficient service.
  • Manage VIP guest experiences, ensuring their expectations are exceeded.
  • Address guest concerns and resolve complaints professionally.
  • Maintain an updated knowledge of local attractions, events, and services.
  • Collaborate with hotel departments, including front office and guest relations, to ensure seamless service.


  • 3-5 years of concierge experience with leadership skills
  • Strong knowledge of local attractions and services
  • Excellent communication and problem-solving abilities
  • Proficiency in hotel management software and multitasking
  • Have great attention to detail.


  • Be reliable and well groomed.
  • Be a strong team player with excellent communication and interpersonal skill
  • Holder UAE Driver's license is an added advantage