Site Management Associate

PSI CRO

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Pay not listed

  • Full-time
  • Banja Luka, Republika Srpska, Bosnia and Herzegowina
  • Clinical
  • 16d ago

Job Description

Join our international team and be the key support to clinical research projects, streamlining communication, maintaining systems and managing documents & information.

This role is office-based in Banja Luka, Bosnia and Herzegovina

Communication and Site Management

  • Exchanges data, documents and other project relevant information between investigative sites, site vendors and the project team, and with other PSI departments
  • Ensures order, receipt, inventory storage, distribution, return/recall and reconciliation of clinical supplies
  • Ensures proper administration of sites and vendors payments, as applicable
  • Ensures regulatory and ethics committee submissions and notifications
  • Coordinates preparation for and follow-up on site, TMF and systems´ audits and inspections
  • Supports the organization of internal team meetings including preparation of agendas and minutes, and also of Investigator’s Meetings
  • Maintains study-specific and corporate tracking systems

Document Management

  • Maintains Trial Master File (TMF)
  • Performs TMF review and oversight at country and site level
  • Prepares, distributes, and updates Investigator Site Files (ISF) and ISF checklists
  • Revises and checks translation status

Safety Management

  • Ensures proper safety information flow with investigative sites


  • College/University Degree in Medicine or Pharmacy
  • Prior administrative experience is a plus
  • Proficiency in standard MS Office applications
  • Full working proficiency in English, Bosnian and Serbian
  • Good organizational and planning skills, problem-solving abilities, and flexibility
  • Detail-oriented, able to multi-task and work effectively in a fast-paced environment
  • Team-oriented with excellent customer service and interpersonal skills, including a positive attitude to tasks and projects


If you feel it is time to make your skills and knowledge visible within a growing company with true focus on its people, then PSI is the right choice for you.

Please submit your resume in English.