Deputy Care Manager

🌟 The role: where leadership meets purpose
As Deputy Care Manager, you’ll play a vital role in delivering safe, high-quality, relationship-led care. Supporting the Care Manager, you’ll help lead and inspire a team committed to helping people live independently in their own homes.

This is more than a management role, it’s an opportunity to shape experiences, support people, and uphold the standards that make our service exceptional.

🧩 What you’ll be doing
• Leading, supporting, and developing a team of Care Professionals
• Conducting home visits, care assessments, and quality assurance checks
• Introducing Care Professionals to clients to build strong, lasting relationships
• Creating and reviewing personalised care plans
• Monitoring performance and supporting continuous improvement
• Maintaining accurate, compliant care records
• Working collaboratively with families, healthcare professionals, and the wider team
• Ensuring all care meets CQC standards and company values
• Responding to concerns with empathy and professionalism
• Participating in the on-call rota and supporting day-to-day operations

🌱 What we’re looking for
We’re looking for someone who is:
• Experienced in delivering and managing care services
• A confident, supportive leader with excellent communication skills
• Knowledgeable in CQC regulations and compliance
• Highly organised with strong problem-solving abilities
• Compassionate, empathetic, and values-driven
• Able to work independently and as part of a team
• Qualified to NVQ Level 3 in Health & Social Care (or willing to work towards it)
• Flexible to meet the needs of the business
• A driver with access to their own vehicle

🤝 What it feels like to work with us
• Supported, valued, and empowered to lead
• Part of a supportive and collaborative
• Able to make a visible difference every day
• Working in a culture that truly lives its values

We offer a competitive salary, bonus opportunities, and ongoing professional development, but more importantly, a role with real purpose.

📞 Ready to join us?
Apply today or contact Ashley on 01952 581112 or recruitment@telford.homeinstead.co.uk for an informal chat.

Help us continue delivering outstanding care to our local community.

All roles at Home Instead are subject to satisfactory Reference and DBS Checks