Guest Service Agent - Fairmont

AccorHotel

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Pay not listed

  • Full-time
  • Makati City, NCR, Philippines
  • 1mo ago

Job Description

  • Assists, greets, and welcomes guests by responding to their inquiries and needs, and provides services aligned with hotel standards.
  • Helps check in and check out guests with efficiency and accuracy of data and billing
  • Ensures presence on the reception desk, and coordinates with different departments depending on guests' needs.


  • Graduate of a degree in Hospitality Management or any related field is an asset.
  • Minimum of one (1) year of relevant experience in guest services is an advantage.
  • Excellent verbal and written communication skills, service-oriented, and a keen sense of detail.
  • Proficiency in relevant software such as Microsoft applications and Opera property management software.