We're looking for candidates who are confident communicators, enjoy problem-solving, and can balance empathy with accountability. The ideal candidate is comfortable having difficult conversations, negotiating solutions, and working toward performance goals in a fast-paced environment. You may be a great fit if you:

• Have collections, auto finance, banking, lending, call center, or customer service experience
• Are comfortable discussing payment obligations and negotiating resolutions
• Can remain professional when handling challenging customer conversations
• Ask thoughtful questions and actively listen to understand customer situation
• Are organized, detail-oriented, and able to manage multiple priorities
• Are motivated by goals, performance metrics, and bonus opportunities