Consultant Business Applications (Service / Asset Management) - Functional Trainer (IFS Academy)

IFS

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  • Full-time
  • Colombo, Western Province, Sri Lanka
  • Consulting
  • 23d ago

Job Description

IFS Academy is on the lookout for a dynamic and open-minded individual to join us as a Functional Trainer and Consultant Business Applications in the Service Management and / or Asset Management functional areas.

You will be responsible for designing and delivering functional training courses at IFS. As a member of the IFS Academy functional training team, you will be working closely with colleagues from all over the world, sharing your knowledge, while further developing your skills as a Consultant Business Applications and a Functional Trainer.

  • Working with cutting-edge industry solutions together with colleagues in the IFS Academy Functional Training team and consultants across the organization.
  • Designing, developing and delivering functional training courses to functional consultants of the IFS Community (IFS Internals, Partners, and Customer).
  • Conduct training using a variety of instructional techniques and delivery methods, including classroom-based learning and virtual learning.
  • Contribute to self-paced, microlearning training as a subject matter expert in the Service Management and / or Asset Management  business domain process & functionality.
  • Evaluating and improving training courses and content.
  • Maintaining a very good understanding of the continuously evolving IFS products, industry solutions and its functionality.
  • Keeping up-to-date on the business domain’s emerging industry concepts and practices.


  • A good understanding of the Service Management and/or Asset Management business domain process & functionality and its related industry solutions.
  • A degree in the Production & Maintenance, Chemical & Process, Mechanical  business domain and/or related professional qualifications together with 1-3 years of work experience.
  • Previous experience with IFS Product and Solutions, as a Consultant Business Applications, Consultant or Product Specialist will be a strong advantage.
  • A passion for training and knowledge sharing. Previous experience as a trainer or lecturer will be an advantage.
  • Excellent command of English and good communication skills.
  • Ability to understand, summarize and present information in a clear and concise manner.
  • Service-minded and organized with the ability to multitask and prioritize effectively.
  • Good analytical skills with the ability to learn new concepts quickly and work on your own initiative.
  • Certification from IFS Academy is viewed as an additional benefit.
  • Holding the title of an IFS Academy Certified Trainer will be seen as an added advantage.
  • Willingness to travel on assignments overseas.


We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.