Job Description
The resource will provide 3rd level support-how to use the Tea Leaf Tool and how it will interface with applications, following customer interactions, how customers move around mobile applications and maintenance of the Digital Analytics Toolset across the enterprise. They will be interfacing with project teams on how to incorporate tea leaf into environment.
This candidate would also be involved in researching and strategy for future state, including tools, tagging, capturing data.
Following are some of the skills/responsibilities:
Experience with JavaScript , jQuery, JSON, REGEX.
Experience using the Browser Developer Tools used to debug scripts
Experience with TeaLeaf
Experience with Splunk Dashboards
Experience with Tags
Experience with Adobe
Experience and/or knowledge of Browser behavior
Experience working with Software as a Service Vendors
Experience and/or knowledge of Internet Applications a plus
Experience and/or knowledge of Mobile Native Applications a plus
Ability to create, review, and update technical documentation
Ability to navigate the organization and collaborate across locations
Ability to build relationships across various levels of the organization
Ability to cultivate effective working relationships and empower others
Ability to quickly adapt to a changing environment
Ability to foster innovation, encourage diversity of thought, and incorporate new ideas
- Good comm skills are a big priority
- Duration: 12+ months to renewal