Learning & Development Manager

AccorHotel

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Pay not listed

  • Full-time
  • Sousse, Sousse Governorate, Tunisia
  • 1mo ago

Job Description

Work closely with the Director, Talent & Culture to develop and implement training strategies and programs for all levels of staff within the property.

  • Collaborate with department heads to identify training needs and design customized learning solutions.
  • Creation of training materials, presentations, and e-learning modules.
  • Coordinate and schedule training sessions, workshops, and seminars.
  • Monitor training effectiveness and provide recommendations for improvement.
  • Conduct training sessions, ensuring they are interactive, engaging, and tailored to the audience's needs.
  • Support employees with continuous development plans and career progression.
  • Maintain and update training records, ensuring compliance with industry standards.
  • Keep abreast of industry trends, best practices, and new training techniques.


  • Proven experience in Learning & Development, preferably within the hospitality industry.
  • Strong understanding of adult learning principles and instructional design methods.
  • Excellent presentation, communication, and interpersonal skills.
  • Ability to multitask, work under pressure, and meet deadlines.
  • Proficiency in MS Office 
  • Strong organizational and problem-solving abilities.
  • Proficient with hospitality industry standards and regulations.


Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.