Job Description
- Manage all point-of-sale transactions and ensure accurate cash handling throughout your shift
- Oversee daily stock levels and conduct regular inventory checks to maintain optimal merchandise availability
- Deliver exceptional customer service by attending to guest enquiries and ensuring a welcoming shopping experience
- Maintain visual merchandising standards and ensure the store environment is clean, organised, and visually appealing
- Process customer transactions efficiently whilst maintaining accuracy in billing and payment reconciliation
- Assist in training and supervising junior staff members to ensure consistent service standards
- Monitor and report on sales performance against targets and provide feedback to management
- Ensure compliance with all hotel policies, procedures, and security protocols
- Maintain detailed records of stock movements, discrepancies, and daily sales reports
- Collaborate with other departments to support hotel operations and guest satisfaction initiatives
- Identify opportunities to maximise sales and suggest improvements to store operations
- Secondary education or equivalent qualification
- Minimum 2 years of experience in retail, hospitality, or customer service environment
- Proficiency in point-of-sale (POS) systems and cash handling procedures
- Strong numerical and cash reconciliation skills
- Excellent communication and interpersonal abilities
- Ability to work flexible shifts, including weekends and public holidays
- Knowledge of inventory management and stock control practices
WHAT IS IN IT FOR YOU:
- Come As You Are
- Work With Purpose
- Grow, Learn and Enjoy
- Explore Limitless Possibilities