Job Description
- Welcoming our late arrival guests and farewell to our early departures.
- Ensure the smooth and efficient running of the Hotel’s overnight operation, maintaining guest satisfaction and the safety and security of the property.
- Taking initiative to ensure positive and productive interactions with our customers.
- Undertake the daily reconciliation of the Hotel’s trading, including checking and preparing reports, completing audits, and collating the necessary paperwork for departures.
- Prepare and distribute relevant reports to relevant departments.
- Managing and confirming reservation details and accounts for in-house guest details ensuring all details are recorded accurately.
- Strong analytical skills with a high level of computer literacy and accuracy.
- Ability to work evening shifts 11pm to 7am.
- Excellent time management skills and the ability to work autonomously.
- A hands-on team player with a can-do attitude.
- Initiates contact and establishes rapport easily.
- Willingness to take ownership and have the initiative to carry out different tasks as required.
- A good understanding of finance and accounting practices.
- The ability to coordinate multiple tasks whilst maintaining attention to detail.
- Your Responsible Service of Alcohol (RSA) Certificate.
- Knowledge of Opera Cloud is a bonus.
What is in it for you
- Learning & development opportunities.
- Join of the largest hotel groups worldwide with access to global opportunities and staff benefits.
- Onsite parking, duty meals, and free laundry.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.