Transactional Quality Manager - Deputy / Group Manager

WNS Global Services

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Pay not listed

  • Full-time
  • Quezon City, NCR, Philippines
  • 5mo ago

Job Description

Must have good problem solving, decision making & analytical skills.
Manages team performance.
Provide effective coaching and constructive feedback to subordinates.
Performs administrative tasks for Operational support.
Lead teams into achieving metric goals, complete monthly deliverable and tasks 



  • Preferably College Graduate
  • Overall 7 to 9 years of BPO experience
  • Must have at least 3 to 5 years of work experience as a Transactional Quality Manager


Benefits and Company Perks:

• Structured career path
• Growing and expanding team – more internal career progression opportunities for all
• Safe work environment
• Free HMO Coverage from Day 1, including your dependents
• Skills Training opportunities
• Paid Leaves
• Annual appraisal